We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit or shop on our website. By using our site, you agree to the practices described below.
Information We Collect
We collect personal information you voluntarily provide, such as your name, email address, phone number, shipping and billing addresses, and payment details when you place an order, sign up for an account, subscribe to our newsletter, or contact our customer service. Additionally, we automatically collect certain non-personal information, such as your device type, IP address, browser type, and how you interact with our site, to help us understand website performance and user behavior.
How We Use Your Information
We use the information we collect to:
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Process and fulfill your orders, including sending order confirmations, delivery updates, and receipts.
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Communicate with you regarding your orders, inquiries, and customer support requests.
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Send you promotional emails, offers, or updates (if you have opted in) tailored to your interests.
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Improve our website’s functionality, personalize your shopping experience, and enhance customer satisfaction.
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Prevent fraud, enforce our policies, and comply with legal obligations.
Sharing of Information
We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted service providers, such as payment processors, delivery couriers, or marketing partners, only to the extent necessary to provide services on our behalf. These third parties are obligated to protect your information and use it solely for the purposes we define. We may also disclose personal information if required by law, legal process, or to defend our legal rights.
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, misuse, loss, or alteration. This includes secure server connections (SSL), encrypted payment processing, and restricted access to sensitive data within our team. While we take all reasonable precautions, please note that no online transmission or storage system can be guaranteed to be 100% secure. We encourage you to use strong passwords and be vigilant about protecting your account credentials.
Cookies and Tracking Technologies
Our website uses cookies, pixels, and similar technologies to enhance your browsing experience. Cookies allow us to remember your preferences, keep items in your shopping cart, and understand how visitors navigate our site. You can adjust your browser settings to refuse cookies or alert you when cookies are being used. However, disabling cookies may affect your ability to use certain website features.
Your Rights and Choices
You have the right to:
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Access and review the personal data we hold about you.
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Request corrections or updates to your information.
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Request deletion of your account or personal information, subject to applicable legal or operational retention needs.
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Opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, including order fulfillment, customer service, legal compliance, and business operations. Once your data is no longer needed, we securely delete or anonymize it.
International Visitors
If you are accessing our site from outside our country of operation, please note that your data will be processed in accordance with local data protection laws, which may differ from those in your jurisdiction. By using our services, you consent to this cross-border transfer.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant updates, we will notify you via our website or email. We encourage you to review this policy regularly to stay informed.
Contact Us
If you have questions, concerns, or requests related to this Privacy Policy or how we handle your personal information, please contact us through our Contact Us page or email us at [email protected]. We are committed to addressing your concerns and ensuring a transparent, respectful relationship with every customer.