Terms and Conditions
Welcome to our online store. By accessing or using this website, you agree to the following terms and conditions, which govern your use of our services and define your rights and responsibilities as a customer. Please read them carefully, as they are designed to ensure a fair and secure shopping experience for everyone.
Product Information
We strive to provide clear, accurate, and up-to-date product details, images, and pricing. While we make every effort to maintain accuracy, occasional errors or minor differences (such as color shades or fabric textures) may occur due to screen settings, lighting, or production changes. We reserve the right to correct errors, update product descriptions, or adjust pricing at any time without prior notice, even after an order has been submitted.
Orders and Payments
All orders are subject to acceptance and product availability. By placing an order, you confirm that the provided billing, shipping, and contact details are accurate and complete. We reserve the right to refuse or cancel any order if we detect unusual or suspicious activity, incorrect pricing, or stock shortages. Payment must be completed and verified before your order can be processed or shipped. We accept a variety of secure payment methods, and all transactions are protected to ensure customer safety.
Shipping and Delivery
We offer fast, reliable nationwide shipping, with estimated delivery timelines provided at checkout. Please note that while we work closely with our courier partners to meet these timelines, delays may occasionally occur due to factors beyond our control, such as weather conditions, logistical disruptions, or public holidays. We will keep you informed of any unexpected delays and assist you in tracking your order. It is the customer’s responsibility to provide an accurate delivery address and be available to receive the package.
Returns and Exchanges
We want you to love what you purchase from us. Eligible items can be returned or exchanged within 7 to 14 days of delivery, provided they are in unused, unworn condition, with original tags and packaging. Items that have been custom-made, personalized, or purchased on final clearance are non-returnable unless proven defective or damaged upon arrival. To request a return or exchange, please contact our customer support team for guidance. Return shipping costs may apply, except in cases where the item was incorrect, faulty, or damaged.
Privacy and Data Protection
Your privacy is important to us. We collect only the personal information necessary to process your orders, improve your shopping experience, and keep you informed of relevant updates or offers (if you have opted in). Your data is stored securely and will never be sold or shared with third parties without your consent, except where required by law. We employ industry-standard measures to protect your information against unauthorized access or misuse.
Intellectual Property
All content on this website — including but not limited to product designs, photographs, logos, text, and website layout — is protected by intellectual property laws and remains the sole property of our brand or its licensed partners. Any unauthorized use, reproduction, or distribution of this content, in part or in whole, is strictly prohibited and may lead to legal action.
Limitation of Liability
By using this website and purchasing from us, you agree that we shall not be liable for any indirect, incidental, or consequential damages resulting from the use or misuse of our products, services, or website. We do not make guarantees beyond those explicitly stated in product descriptions or warranties. Customers are responsible for ensuring that products are used safely and appropriately.
Changes to Terms
We reserve the right to amend or update these terms and conditions at any time, without prior notice. It is your responsibility to review this page periodically to stay informed of any changes. Continued use of the website after updates indicates your acceptance of the revised terms.
Contact Us
If you have any questions, concerns, or require clarification regarding these terms and conditions, please don’t hesitate to reach out through our Contact Us page. We are here to assist you and ensure your experience with us is smooth, transparent, and satisfying.